Sell on Amazon 卖家公告·· 2026-05-22精选AI 评分62
亚马逊升级 Customer Service by Amazon，减少退货退款并简化 SAFE-T 申诉
Upgrades to Customer Service by Amazon help sellers save time and reduce refunds
AI 导读
亚马逊为自配送订单的付费客服项目 Customer Service by Amazon 推出新功能，减少无需退货的退款，仅在买家未按承诺时间收到货、收到不可退货的损坏或缺陷商品、或商品不宜退回时才发生。
推荐理由
亚马逊更新 Customer Service by Amazon 的退款与 SAFE-T 处理规则，自配送卖家可据此减少申诉和退款损失。
来源：Sell on Amazon 卖家公告 · sell.amazon.com